Website Accessibility and Legal Protection with ADA Website Compliance

If your website isn’t accessible to people with disabilities, you could be missing out on customers and exposing yourself to legal risk. Stellar Blue makes ADA website compliance simple, affordable, and ongoing. Our solutions improve user experience and align with WCAG 2.2 standards.

Who Needs ADA Website Compliance?

This isn’t optional — it’s essential

If your website serves the public, you’re at risk of legal action if it’s not accessible. ADA-related lawsuits are rising year after year, targeting everyone from small businesses to national brands. No industry is immune. This service is not just important—it’s critical to protect your organization and serve all your visitors equitably.

Government agencies and municipalities are legally required to comply with ADA standards. Failure to do so can result in immediate legal consequences and a loss of public trust. Accessible websites are a basic expectation for public services today.

New York State Board of Elections Settlement (2020)

Disability Rights New York filed a complaint against the New York State Board of Elections, alleging its website was inaccessible to blind and low-vision voters. The site lacked properly labeled links and form fields, making it impossible to independently request absentee ballots. The Board agreed to settle by updating its website to meet WCAG 2.0 AA standards—highlighting that government agencies have a clear legal obligation to ensure public digital access.

Healthcare providers must ensure that every patient—regardless of ability—can access important information, book appointments, and interact with digital services. Non-compliance opens the door to lawsuits and undermines patient care.

Miami Lighthouse for the Blind v. Florida Department of Health (2021)

The Florida Department of Health was sued by Miami Lighthouse for the Blind for having a COVID-19 vaccine registration website that was not accessible to screen readers. Blind users could not independently book vaccine appointments. The case resulted in immediate accessibility updates and served as a warning that healthcare sites must be inclusive during critical public health operations.

Educational institutions serve students, parents, and faculty with varying accessibility needs. From K-12 schools to universities, ADA compliance is crucial to ensure fair access to learning materials and campus resources.

Educational Institution Litigation (2023–ongoing)

Following the Department of Justice’s 2023 rule requiring public universities and colleges to meet WCAG 2.1 AA standards, several institutions have come under scrutiny for inaccessible course videos, missing captions, and non-navigable learning systems. These legal and regulatory pressures now require captioning for all public-facing media and accessible course platforms by mid-2026—signaling a new compliance era for higher education and reinforcing that digital inaccessibility is no longer tolerated in academia.

Ecommerce businesses risk turning away thousands of potential customers if their online stores aren’t accessible. Beyond legal risk, poor accessibility directly impacts revenue, customer loyalty, and brand reputation.

Hasbro ADA Lawsuit (2023)

Hasbro, the global toy and game company, was sued in 2023 after its website was found to be inaccessible to blind users. Plaintiffs cited missing alt text, unlabeled form fields, and lack of keyboard navigation that prevented purchases through screen readers. The case was quietly settled, but it positioned Hasbro alongside a growing list of ecommerce brands facing legal action—underscoring that online retailers must treat accessibility as a business-critical requirement.

Marketing and creative agencies must protect not only their own sites but also ensure the platforms they build for clients are ADA compliant. Inaccessible work could jeopardize client relationships and create legal exposure.

Avetisyan v. New York Design Center, Inc. (2020)

A lawsuit was filed against New York Design Center, a high-profile creative agency and showroom, for having a website that lacked alt text, keyboard navigation, and other basic accessibility features. The case emphasized that agencies and design firms must meet accessibility standards not just for clients—but for their own sites as well. It settled with an agreement to remediate the site and pay attorney fees.

Nonprofits and public service organizations often serve the most vulnerable populations. Making their websites accessible isn’t just a legal safeguard—it’s a moral imperative and a signal of organizational integrity.

Murphy v. Academy Museum Foundation (2025)

In 2025, the Academy Museum Foundation—a nonprofit arts institution—was sued for operating a website that lacked alt text, keyboard support, and accessible donation forms. The plaintiff alleged discrimination against blind users under the ADA. The Foundation settled by committing to a full digital accessibility overhaul, underscoring that nonprofits are not exempt from ADA compliance even if their missions are public-service-oriented.

Why ADA Compliance Matters

Any business or organization with a public-facing website needs to act now. Inclusive, accessible design is no longer a “nice-to-have”—it’s a baseline standard. Delaying compliance could cost you in lawsuits, brand damage, and lost opportunities. It’s About Access, Inclusion, and Avoiding Legal Issues

ADA Compliant “Vision Impaired Profile” Option

ADA (Americans with Disabilities Act) compliance means your website can be used by people with visual, auditory, cognitive, or motor disabilities. In practical terms, this includes:

Non-compliant websites are increasingly being targeted in lawsuits. Over 4,000 ADA-related website lawsuits were filed in the U.S. last year. ADA compliance helps reduce legal risk, improve SEO, and create a better experience for all users.

Get a Free Accessibility Audit

ADA Compliance Solutions

Legal Protection

Minimize the risk of ADA-related lawsuits while showing your audience you care about accessibility and inclusion.

SEO Visibility

Accessible websites rank better in search engines and perform more effectively across devices and user types.

User Experience

Accessibility upgrades enhance navigation, readability, and engagement for all visitors, not just those with disabilities.

Credibility

ADA compliance signals professionalism and commitment, building long-term brand equity with your audience.

What You Get With Stellar Blue’s ADA Compliance Service

Full Website Accessibility Audit

We scan your website against WCAG 2.2 AA standards using a combination of automated tools and manual review. Deliverables include:

A full compliance report
Prioritized list of accessibility issues
Clear remediation recommendations

Strategy and Forecasting

We scan your website against WCAG 2.2 AA standards using a combination of automated tools and manual review. Deliverables include:

Screen reader compatibility
Correct use of ARIA labels
Contrast ratios and font scaling
Form input labels and keyboard navigation

Ongoing Monitoring and Support

Accessibility is an ongoing process that requires monthly attention. Our support includes:

Monthly scans and issue tracking
Help with new content or design changes
Quarterly accessibility reports
Optional accessibility statement for your site

Why Choose Stellar Blue?

We have over 20
Years of Experience

Scalable plans for
websites of any size or platform

hybrid approach: automated
tools and human review

Learn More about ADA Compliance

What is ADA Website Compliance?

The Americans with Disabilities Act (ADA) evolved with the internet age to hold businesses accountable for the accessibility of their website. A fair experience must be available for every user that visits a website.

What Are WCAG Standards?

Web Content Accessibility Guidelines (WCAG) operates under 4 key principles: percievable, operable, understandable & robust. These are scored on a standard criteria to judge the accessibility of a website's content.

Does My Website Meet Accessibility Standards?

Depending on your industry and user base, different standards may need to be met.

Discuss with a strategist today and ensure your business adheres to accessibility guidelines.

How Can I Avoid A Web Accessibility Lawsuit?

You can avoid ADA or WCAG related web accessibility lawsuits with our website compliance service.

Get in touch with a strategist today to protect your business.

Is ADA compliance legally required for my site?

Yes. Public-facing websites for businesses, schools, nonprofits, and government agencies are expected to meet accessibility standards under the ADA and related legislation.

Can you work with WordPress, Wix, or other builders?

Yes. We support WordPress, Squarespace, Wix, Shopify, and custom-built sites.

Will this change the look of my site?

No design changes are made unless needed for accessibility. We preserve your branding while improving usability.

How long does it take?

Audits are completed in about a week. Full remediation typically takes 2 to 4 weeks depending on site size and complexity.

Let’s Make Your Website Accessible

ADA compliance doesn’t need to be complex or expensive. We take care of the details, giving you peace of mind while ensuring your website is welcoming to all users.